Frequently asked questions
Sleepers by Shan
What are Sleepers By Shan?
Sleepers by Shan are your new fashionable head sleepwear that keeps while you sleep. We carry designs that are reversible.
What type of material is it?
Our material is 100% Polyester material with satin weave.
How do I care for my Sleeper?
You can machine wash with like colors on the gentle cycle. Air dry.
What size sleeper do I need?
We offer a variety of sizes for our sleepers ranging from small to extra large. To determine the size sleeper you need, measure your head with a measuring tape from the nape hairline area to the forehead hairline area.
What does the cap size mean?
The cap size describes how roomy the space in the cap is. A medium cap size is a closer fit and is good for people who ex: wrap their hair at night, wear flat braid patterns, or ponytail. A large cap size is more for people with ex: big hair, that may also be long, people that wear rollers. The extra large cap size is great for ex: extra long, full hair, big curly hair.
Shopping With Us
What is your refund policy?
We aim to delivery quality in all we do. All of our sales are final. No refunds.
What types of online payments do you accept?
We accept credit card payments through Paypal or Square.
What is your order processing time?
Our order processing time is between 2 - 3 business days, excluding holidays and weekends.
What is your shipping policy?
After your order has been processed within 2 - 3 business days of placing your order, your order will then be shipped out. Please allow 2 - 5 business days after your receive your shipment tracking information for your order to arrive to you..
What is your privacy policy?
See our privacy policy in the footer section of our website.