Frequently asked questions
What is M.O.B Training?
Master of Braidless or M.O.B. Training offers a 3 Course Series to help trainees master the art of no-braid sew-in weaving. Each course covers a different level of the no-braid weaving that equips the trainee with the necessary tools, knowledge, and skill set to help them master each level.
What do the three courses consist of?
Our hands on training classes offer three different levels: beginner, intermediate, and advance.
How do I book a hands on class?
To book a hands on class you can visit our events page. https://www.theshantastichairlife.com/events
How do I join the Online Academy?
To join our online academy click log in at the top right corner of our site. From there it will ask you to log in. Click on the sign up butotn and follow the prompts.
Sleepers by Shan
What are Sleepers By Shan?
Sleepers by Shan are your new fashionable head sleepwear that keeps while you sleep. We carry designs that are reversible.
What type of material is it?
Our material is 100% Polyester material with satin weave.
How do I care for my Sleeper?
You can machine wash with like colors on the gentle cycle. Air dry.
What size sleeper do I need?
We offer a variety of sizes for our sleepers ranging from small to extra large. To determine the size sleeper you need, measure your head with a measuring tape from the nape hairline area to the forehead hairline area.
What does the cap size mean?
The cap size describes how roomy the space in the cap is. A medium cap size is a closer fit and is good for people who ex: wrap their hair at night, wear flat braid patterns, or ponytail. A large cap size is more for people with ex: big hair, that may also be long, people that wear rollers. The extra large cap size is great for ex: extra long, full hair, big curly hair.
Shopping With Us
What is your refund policy?
We aim to delivery quality in all we do. All of our sales are final. No refunds.
What types of online payments do you accept?
We accept credit card payments through Paypal or Square.
What is your order processing time?
Our order processing time is between 2 - 3 business days, excluding holidays and weekends.
What is your shipping policy?
After your order has been processed within 2 - 3 business days of placing your order, your order will then be shipped out. Please allow 2 - 5 business days after your receive your shipment tracking information for your order to arrive to you..